Employer Services

Washtenaw Literacy offers three on-site training programs for your team. To schedule a training, please call (734) 337-3338 or e-mail This email address is being protected from spambots. You need JavaScript enabled to view it..

Effective Communication for Health Care Providers:

Basic Literacy and ESL

Help your staff improve their communication with low-literate and English as a second language patients to increase health outcomes, improve effectiveness, and reduce costs. This fast-paced, interactive session trains participants to identify communication barriers and implement simple improvement strategies.

Length of session: 30 minutes - 3 hours
Number of sessions: 1
Class size: 5-30

Effective Communication for Employers: ESL

Help your supervisors improve their communication skills with foreign-born employees to improve effectiveness, productivity, and morale. This interactive session trains participants to identify communication barriers, common mistakes, and hands-on practice with effective communication strategies.

Length of session: 1-3 hours
Number of sessions: 1
Class size: 5-30

Global Workforce ESL Program

Improve the effectiveness of your ESL employees with on-site English tutoring from Washtenaw Literacy tutors or an incentive program for participating in off-site instruction.

Length of session: 1-2 hours per week
Number of sessions: customized
Class size: 1-30

"Our ESL Program has provided many benefits!" – Suzanne Clausnitzer, Human Resources Manager, Malloy, Inc.