Employer Services

Changing Lives Through Adult Literacy

Welcome! Our Mission Statement: Believing that literacy is the foundation for a sustainable community, Washtenaw Literacy provides literacy support, free of charge, to adults through a network of trained tutors. It is our vision to eliminate illiteracy in Washtenaw County. Since 1971, we have been empowering adults through improved literacy with in-person and virtual programs. Join us in changing lives and promoting equity in our community.

Office hours: Monday & Wednesday, 9:30 AM - 2:30 PM and Friday, 10:00 AM - 12:30 PM. The office is inside the Ypsilanti District Library at 5577 Whittaker Road.

Click here to view our healthy programming guidelines. If you have questions or need assistance, please contact anyone on our staff.

Calisa shares her literacy journey!

Employer Services

Washtenaw Literacy offers three on-site training programs for your team. To schedule a training, please call (734) 337-3338 or e-mail This email address is being protected from spambots. You need JavaScript enabled to view it..

Effective Communication for Health Care Providers:

Basic Literacy and ESL

Help your staff improve their communication with low-literate and English as a second language patients to increase health outcomes, improve effectiveness, and reduce costs. This fast-paced, interactive session trains participants to identify communication barriers and implement simple improvement strategies.

Length of session: 30 minutes - 3 hours
Number of sessions: 1
Class size: 5-30

Effective Communication for Employers: ESL

Help your supervisors improve their communication skills with foreign-born employees to improve effectiveness, productivity, and morale. This interactive session trains participants to identify communication barriers, common mistakes, and hands-on practice with effective communication strategies.

Length of session: 1-3 hours
Number of sessions: 1
Class size: 5-30

Global Workforce ESL Program

Improve the effectiveness of your ESL employees with on-site English tutoring from Washtenaw Literacy tutors or an incentive program for participating in off-site instruction.

Length of session: 1-2 hours per week
Number of sessions: customized
Class size: 1-30

"Our ESL Program has provided many benefits!" – Suzanne Clausnitzer, Human Resources Manager, Malloy, Inc.